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Customer Reviews

Based on 6397 reviews
Amazing quality litter box cabinet

I am so happy with this purchase. The cabinet is made of real wood and it is quality construction. Highly recommend.

Lotus Cat Tower
Barty Jonez
Very good

Great experience. There was a problem with my package. Some nice lady called and had it over for me in a few days. It’s a very nice cat tower. Looks fancy and is VERY sturdy and fashionable. Great purchase


I’m surprised with the cost that a package of recommended litter did not come with it.

Great and Well Designed Product

The main reason we purchased this was the design. This is not the typical carpet or rope covered ugly cheap square boxes that are prolific on the web. Nice style, choices of color and well built. Instructions are well written and they even give you extra hardware and a screw driver for the installation. I would recommend this to anyone who is looking for a better product. Well worth the cost.

Cat scratcher

My cat loves it, Should have gotten the wider base.But I just put some weights that I had in the middle of it and it’s perfectly fine.

Metropolitan Cat Condo
Rachel Wilmoth
First three decent, last order meh

I ordered three of the Metropolitan cat condos a few years ago when I was redecorating. They were a hassle to put together but are sturdy and look nice. The latest one I ordered is very cheap. The gold paint chipped and flaked while putting it together and it’s pretty wobbly. Unimpressed with the drop in quality.

Litter Cabinet

Nice furniture for a litter box. Bought the regular cabinet. Fits the large litter box perfect. Cats had no problem using it. Started using right away. Cabinet was easy to assemble. Even adjusting one of the doors was easy.

Cat Clouds Cat Shelf
Chin Oh-Ciernick
Delay in shipping

I still have not even received the item

Silent and so good for ADHD Cat Mom!

Yes, this is expensive – but the difference it makes is amazing. My cat always has clean litter, whereas she rarely had it before; the machine truly is whisper quiet, so I can sleep though a cleaning cycle in my tiny apartment; and I now know how often my 14 yo cat is peeing (*often*), which makes me more patient with feeding her a kidney-sensitive diet. This was a long overdue purchase.

Better than Great

The Refined Feline team did an amazing job helping me out when fedex messed up my original order. I don’t know what I would have done without their help. But the litter box itself is amazing, easy to use, and overall great for the price. My timid cat surprisingly used it just fine. My cats love the fact that it has more room than traditional litter boxes. This is a great investment for those who cannot clean a litter box daily. I am very pleased with this product so far.

Some set-up required

Cats love it. The set-up took about 1.5 hours, with a couple of steps not making sense that we had to backtrack on.

Charcoal Litter Box Filters
Alexandria Miller
Litter Box

Perfect litter box that can descrietly be in the living room. Easy to clean.

Metropolitan Cat Condo
Jennifer Burnett
Great Quality

Easy to assemble with the quality of a solid piece of furniture. Looks so much better than our old ratty cat condo and the cats took to it right away.

Beautiful cat litter furniture

These cabinets are beautiful, I hated looking at litter boxes, now I look at these instead and they can sleep on top also.

Liner Issues

I expected the liner in which the litter box sits to be a bit sturdier and easier to work with, but it is difficult to clean out and handle

Lotus Leaf Cat Shelf
Susie Sanders
Great quality!

Put up our shelves yesterday and are very happy with the quality! Cats already happy on them! Would suggest using a drill for installation though!

Looks like Pottery Barn for Cats

I knew my cats would love this because they love the Lotus Tower I have had for 10 years. I added this in my home office and it was adopted immediately and looks great! My cats are only 10 lbs but this is definitely sturdy and secure and would comfortably hold a large cat. I will be adding more for sure.

Materials are wood not particleboard

Good quality materials, directions were easy to follow, and looks as good as any wood cabinet used as furniture.

The doors need to align better

I bought 3 of these cabinets and two have doors that are impossible to get aligned or stay aligned. Very annoying for the price. I did replace the hardware with hardware that matched my home cabinets and it looks much nicer than the cheap hardware included. Be sure to order the charcoal filters when you buy the cabinets otherwise you will have to pay to get those shipped to you. They are not included in the purchase. Kittens are in and out of them and I don’t have to see litter boxes. I just wish the doors were better able to be aligned.

Lotus Leaf Cat Shelf
Ameena Ahmad
Beautiful piece of furniture

Gorgeous, sturdy and sleek shelf. Our kitten loves stretching and curling up on it while surveying the activities of our living room.

Purrrrfect End Table
Denise Manly
Great end table for me with kitty benefits for her!

What a beautiful piece of furniture! It is sturdy and looks just like the picture. It is SO new it smells that way, and she won’t go anywhere near it yet. I know she is going love it when she finally realizes it’s for her. My only complaint is that is was a real pain in the you know what to put together! But now that it is put together and sitting at the end of my loveseat complimenting my other furniture…I am over it! I know you will love it too!

Lili’s Loo

Lili was SOOO excited when we finished putting this new litter hideaway together for her! She jumped in and out 4 or 5 times right away and it is so well built and sturdy we placed her cat tower on top and she feels like Queen of the house:) definitely the XL will suit a Mainecoon well.

Metropolitan Cat Condo
Amanda Collins
Great product, my kitties love it!

I was worried to buy this because my cats barely use anything I buy them other than the boxes things come in. But with the 60 day “happy cat” guarantee, I decided to try it. And lo and behold, they love it! It’s a sturdy product and looks like regular furniture. I bought the black with brown cushions and it’s perfect. There are other reviews about a smell, mine has no smell, it really is perfect. If you’re thinking about, go for it!


Bought it and thought about how my cats would never use it, because they’re cats, it’s in their nature. Installation was easy, could be done solo if you get a little creative, but thankfully my Dad was around so I recruited him. Took about 10 minutes once I decided where I wanted to put it.
For the first month, my cats ignored it, stopping their adventures up the wall at the shelf right below it. Fast forward to today and when I go to sleep, one is sleeping on it and when I wake up the other one has kicked her sister off of it and taken over.
Great quality
Love the spacing of the holes so they align with the studs
Cats love it
Blends in nicely with my decor
Would highly recommend, well worth the money according to my cats

A-Frame Cat Bed
Cat scratching post -bed

I have many items from the them and love everyone my Savannah’s love the cat tower too

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