FAST FREE SHIPPING ON ORDERS OVER $60 Details

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Contact Us

  • (800) 289-6136

  • [email protected]

  • With RMA, returns may be mailed to:
    ReturnPro
    attn: Refinedkind
    7100 Oak Grove Road
    Fort Worth, TX 76140

    • FAQ

    I didn’t get a confirmation email.

    Please check your spam folder. If not there, contact us to confirm your order.

    I ordered a litter box with door panels and/or feet and they are missing.

    Litter box door panels and feet are shipped separately and may ship from different warehouses.
    Check your tracking number email to view delivery date

    © RefinedKind Pet Products. All Rights Reserved

    FAST FREE SHIPPING ON ORDERS OVER $60

    Free ground shipping on orders over $60 within the continental US. Orders outside the continental US will incur an extra fee. Contact Customer Service with your postal code for additional costs. Free shipping applies to furniture products only, accessories and replacement parts are not included.

    EVERY SALE HELPS CATS

    A portion of every purrchase helps cats in need! This past holiday season we let cat lovers nominated a rescue to receive the funds we raised. Here are the rescues that will receive the funds. Going forward, a portion of every sale will go towards The Refined Feline Foundation and continue to help cats in need.

    Buy Now, Pay Later Plans

    We offer payment plans with the following companies. Click logo to learn more about each company’s terms.

    Pay in 4 payments. Split between 6 weeks. 0% Interest.

    Split into 4 payments. Payable every 2 weeks.

    0% financing offers on installments up to 6 months. See disclosures

    Approval subject to company’s terms and not guaranteed. Terms may change. Contact company for latest terms and rates.