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For cat lovers unsure if their cat will take to our products, we offer a 60-day trial. The trial starts from the day the package is delivered. Some cats need a few weeks to get comfortable with new furniture. Try catnip or treats to help encourage them.

However, if your cat isn’t using their new furniture and you’d like a refund, please first contact customer service before returning the product. Rather than return the item to us, we prefer used items are donated to local cat shelters and rescues. Money-back guarantee only applies to items ordered on TheRefinedFeline.com and not purchased through 3rd parties. Please contact those retailers regarding their return policies

Independence Day Sale! Get 15% off until 7/5/20 with code JULY4. Excludes sale items, replacement parts and accessories, and Crystal Clear Lotus.