For cat lovers unsure if their cat will take to our products, we offer a 60-day trial. The trial starts from the day the package is delivered. Some cats need a few weeks to get comfortable with new furniture. Try catnip or treats to help encourage them.
However, if your cat isn’t using their new furniture and you’d like a refund, please first contact customer service before returning the product. Rather than return the item to us, we prefer used items are donated to local cat shelters and rescues. Money-back guarantee only applies to items ordered on TheRefinedFeline.com and not purchased through 3rd parties. Please contact those retailers regarding their return policies
